Refund policy

Last updated: 19 August 2026

Thank you for shopping with Fussless. We want you to love your purchase — if something isn't right, here's how returns and refunds work.

Returns
You have 30 days from the date you receive your item to request a return. To be eligible, your item must be unused, in its original condition, and in its original packaging.

To start a return, email us at brianjack503@gmail.com with your order number and reason for return. We'll confirm your return and provide instructions.

Refunds
Once we receive and inspect your return, we'll let you know whether your refund is approved. If approved, you'll be refunded automatically to your original payment method within 5-10 business days.

Damaged, Faulty, or Incorrect Items
If your item arrived damaged, defective, or wasn't what you ordered, contact us within 48 hours of delivery with photos of the issue. We'll arrange a replacement or full refund at no extra cost to you.

Non-Returnable Items
For hygiene reasons, some items may not be eligible for return unless faulty — this will be noted on the product page if it applies.

Shipping Costs for Returns
Return shipping costs are the customer's responsibility unless the item was faulty, damaged, or incorrect — in that case, we cover the cost.

Contact
Questions about your return? Email fussless.co@gmail.com